Shipping policy
Shipping Policy
**1. Processing Time
All orders are processed within 3-8 business days. Orders are not shipped or delivered on weekends or holidays. If there are any delays, we will notify you via email.
**2. Shipping Rates and Methods
Shipping costs are calculated based on the items in your cart and your shipping address. We offer the following shipping options:
- Standard Shipping: 3-4 business days
- Economy Shipping: 5-8 business days
**3. Domestic Shipping
We currently ship to locations within the United States only. Shipping times vary based on the selected shipping method.
**4. International Shipping
We do not offer international shipping at this time. We apologize for any inconvenience this may cause.
**5. Packaging
All items are carefully packaged to ensure they arrive in excellent condition. We use quality packing materials and reliable carriers to protect your purchase during transit.
**6. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. This will allow you to track the status of your shipment.
**7. Delivery Issues
If you encounter any issues with delivery or if your package is damaged upon arrival, please contact us immediately at cieloartstudio9@gmail.com. We will do our best to assist you with any concerns.
**8. Returns and Exchanges
Please note that we do not accept returns or exchanges. We encourage you to review your order carefully before completing your purchase.
**9. Contact Us
For any questions about shipping or to address any concerns, please contact us at cieloartstudio9@gmail.com. We are here to assist you.
**10. Policy Updates
We may update our shipping policy occasionally. Any changes will be posted on this page, so please review it periodically.